FOUNDER & CEO · SOFTDEFT

Faysal Ahmmed

Tech Leader · Software Engineer · Agentic AI Orchestrator

I help companies build, scale and optimize their digital presence — custom websites, WooCommerce stores, ERP & healthcare systems, and autonomous Agentic AI solutions. I don't just build applications — I create solutions that drive growth.

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Faysal Ahmmed — Founder & CEO · SOFTDEFT
FAYSAL AHMMED
7+YEARS OF EXPERIENCE
100+UPWORK PROJECTS · 100% JSS
100+ENGINEERS MENTORED
3CONTINENTS SERVED

The Service Ledger

What I do best — deep backend engineering meeting cutting-edge AI.

🧩

Laravel & CodeIgniter

Scalable web apps, CRMs, ERPs and custom API development built for security and growth.

🌐

WordPress Development

Custom themes, WooCommerce, Elementor and deep performance optimization.

🛒

E-commerce Solutions

Secure online stores, payment integration and sales funnel automation that converts.

☁️

Hosting & Cloud

BDIX hosting, WHMCS integration, VPS and complete domain solutions.

🤖

AI & Digital Tools

AI-powered chat, intelligent CRMs and autonomous Agentic AI system development.

🏥

Industry Platforms

Healthcare, e-commerce, real estate, television, food chain and SaaS platforms.

Case Files

A selection of platforms shipped for real businesses — each one still running in production.

Clinic Management Platform
Healthcare

Clinic Management Platform

End-to-end system for a multi-doctor clinic: appointment scheduling, billing, lab reports and a patient portal.

LaravelMySQLREST API
✓ Paper-free front desk within 3 months
Autonomous Support Agent
Agentic AI · SaaS

Autonomous Support Agent

An agentic AI workflow that reads, resolves and escalates customer tickets for a European SaaS company.

PythonLLM AgentsNode.js
✓ 70% of support handled autonomously
🛒
E-commerce

High-Traffic WooCommerce Store

Rebuilt a crashing store for peak-season load with payment integration and full sales funnel automation.

WordPressWooCommerceFunnels
✓ 10× traffic capacity · sales up 40%
📊
Business Systems

ERP & CRM Suite

Custom Laravel ERP/CRM with leads, deals, tasks, inventory and reporting dashboards for a growing agency.

LaravelTailwindMySQL
✓ 6 departments on one system
🏘️
Real Estate

Property Listing Platform

Listing portal with map search, agent dashboards and automated lead routing for a real-estate group.

CodeIgniterJavaScriptAPIs
✓ 3× faster lead response time
📺
Media & TV

Television Network Portal

Content management and publishing platform for a television channel — schedules, news and video sections.

WordPressCustom ThemeCDN
✓ Editorial team publishes without devs

Craftsman's Toolkit

The instruments behind software powering businesses in the USA, Europe and the Middle East.

Agentic AI Development System Architecture Full-Stack Development Laravel PHP Python Node.js WordPress / WooCommerce CodeIgniter

Credentials & Milestones

★

Founder & CEO of SOFTDEFT

Leading a software house since 2020, shipping production systems for global clients.

✓

100% Job Success Score

100+ successful client projects delivered on Upwork — trust earned repeatedly.

⚑

Six industries served

Healthcare, e-commerce, real estate, television, food chain and SaaS.

✎

Mentor to 100+ graduates

Personally guided fresh engineers across the academia-to-industry gap.

◈

7+ years, 3 continents

Software powering real businesses across the USA, Europe and the Middle East.

⚙

Backend × AI edge

From complex Laravel platforms to autonomous agentic AI systems.

The Workshop Method

A clear, low-risk path from idea to shipped product.

STEP I

Discover

Free consultation to understand your business goal — not just the feature list.

STEP II

Architect

The right system design for scale, security and budget. No over-engineering.

STEP III

Build & Ship

Agile sprints with weekly demos. You see progress, not promises.

STEP IV

Scale & Automate

Performance tuning, automation and AI agents that keep working after launch.

Letters from Clients

★★★★★

"Faysal rebuilt our clinic management platform end-to-end — scheduling, billing, lab reports. Everything simply works. The best developer we've hired on Upwork."

Dr. Sarah MitchellHealthcare Director · USA
★★★★★

"Our WooCommerce store went from crashing on sale days to handling 10× the traffic. Sales are up 40% since he automated our funnel."

Omar Al-RashidE-commerce Founder · UAE
★★★★★

"He built an agentic AI workflow that now handles 70% of our support autonomously. A rare mix of deep backend skill and real AI expertise."

Thomas WeberSaaS CTO · Germany
⭐ 100% Job Success Score · 100+ projects delivered on Upwork

Let's Put Pen to Paper

Tell me about your project — or reach me directly. I usually reply within a few hours.

Click to CallDirect line for urgent projects
Email MeFor detailed briefs & documents