Faysal Ahmmed

Profile

Entrepreneurial software engineer with 7+ years of professional experience building software that powers real businesses across the USA, Europe and the Middle East. My edge sits at the intersection of deep backend engineering and cutting-edge AI — from architecting complex Laravel platforms to deploying autonomous agentic AI systems. I don't just build applications; I create solutions that drive growth, with a constant focus on scalability, security and user experience.

Experience

Founder & CEO2020 — Present

SOFTDEFT — Dhaka, Bangladesh

Founded and lead a software house delivering web, ERP, healthcare and AI platforms for global clients.
Delivered 100+ successful client projects on Upwork with a 100% Job Success Score.
Built platforms for healthcare, e-commerce, real estate, television, food chain and SaaS businesses.
Mentored 100+ fresh engineering graduates, bridging the gap between academia and industry.

Software & Web Developer2017 — 2020

Freelance & Agency Projects — Bangladesh & Remote

Delivered WordPress, Laravel and CodeIgniter solutions for businesses across Bangladesh and beyond.
Built secure e-commerce stores with payment integration and sales funnel automation.
Provided BDIX hosting, WHMCS integration, VPS and domain solutions.

Selected Work

Clinic Management Platform End-to-end system for a multi-doctor clinic: appointment scheduling, billing, lab reports and a patient portal. — Paper-free front desk within 3 months.

Autonomous Support Agent An agentic AI workflow that reads, resolves and escalates customer tickets for a European SaaS company. — 70% of support handled autonomously.

Tiya- Video Calls & Smart Communication Platform All-in-one real-time communication and AI companion platform designed for modern youth and professionals. Experience seamless app-to-app video and audio calls, lightning-fast media sharing, and intelligent conversations with your smart AI companion.

ERP & CRM Suite Custom Laravel ERP/CRM with leads, deals, tasks, inventory and reporting dashboards for a growing agency. — 6 departments on one system.

Faysal Ahmmed